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Sugaring Q&A

Sugaring is often compared to waxing because both are sticky, but that’s where the comparison ends. If you have sensitive skin, then sugaring is the best choice.
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Commonly Asked
Questions

What is the difference between Bikini and Brazilian?

There are three different types of pubic hair removal;

  • Bikini – the sides! Cleaning up the outside lines of where a bathing suit or
    underwear line sits. Includes one strip off of the top if desired.
  • Full Bikini – the sides and as much as you want off the top! This is for
    those looking for something in between a Bikini and Brazilian.
  • Brazilian – everything front and back. Includes sides, top, labia, and butt
    strip.
I’ve never done Sugaring before. What is it?

Sugar paste is applied with a gloved hand in the opposite direction of hair growth.
Then it is flicked off in the direction of hair growth, meaning it does not break the hair
backward leaving you with smooth, hairless skin. The paste itself is 100% organic and
made of just sugar, lemon, and water and applied at body temperature so there is no
risk of burning. Did we mention no sticks or strips?

The best part of sugaring is that regular treatments lead to reduced hair growth and
discomfort. Thinner, lighter, sparser hair while being eco-friendly and totally trendy!

What is Sugaring Paste? Is it safe?

Sugar paste is a unique 100% organic product made of sugar, lemon juice, and
water (that’s it). So natural and non-toxic that you can even eat it like candy. You really
can! The paste is water soluble which means it can be removed easily with warm water.
No smell, no artificial colors, no toxins, no resins, just three simple ingredients.

How should I prepare for a Sugaring appointment?

Exfoliate the area 24 hours prior to sugaring using circular motions. Don’t have an exfoliator? Stop by to grab an organic scrub. Drink lots of water on the day of your appointment and avoid any lotions, serums, or deodorant.

How often should I get Sugared?

We generally recommend getting sugared once every three weeks at the start of
your sugaring journey. This allows your esthetician to remove the hair early in its growth
cycle and have the best chance of thinning or even permanent hair reduction.
Depending on your skin and hair type, it can be 4-6 weeks thereafter. The general rule
is – the more often you do it, the thinner and less visible your hair becomes. Ask your
esthetician about your skin type to help determine how often you should get sugared.

How long does my hair have to be?

We recommend your hair to be from 1/4′′ long (or the length of a grain of rice).
Skilled professionals from Sugaring NYC can work with many hair lengths and will keep
you informed about your treatment throughout your appointment.
If you have been shaving prior to sugaring, try giving yourself ten days without removing
the hair before booking your appointment for the smoothest result.

Why not shave?

Shaving removes the hair at the shaft or skin’s surface level, which not only
re-grows with a stubbly feel but can leave you feeling itchy and uncomfortable. Razors
often harbor bacteria which can lead to irritations or infections. All of that trouble for hair
to regrow in a day or two and to have to start the process all over again.

Does Sugaring hurt? Is it as bad as waxing?

The vast majority of clients report their sugaring experiences to be less painful
than waxing. Remember, sugar paste does not adhere to live skin cells so there is no
skin pulling, and hair is removed in the same direction as it grows. Skin redness
disappears much faster as there is less trauma to the skin. Once you begin sugaring
regularly, your hair will become lighter and thinner resulting in an even less
uncomfortable experience. Try our numbing spray on your first visit!

Where are you located? How do I make an appointment?

Sugaring NYC has locations in over 20 states and more than 150 cities. For the
complete list of locations please visit this link LOCATIONS.
You can book your appointment right on our website – it’s fast and easy. You will receive
an email and text message with an appointment confirmation and reminder.

I started my period. Can I still get Sugared?

Yes, we just ask that you wear a tampon during your service. Your body may be more or
less sensitive than normal during this time of the month. Try adding numbing spray to
your appointment if you are unsure!

Do you accept walk-ins?

Absolutely! However, it is recommended that you make a reservation to guarantee your
service time in the event the store is fully booked.

Moisturize daily using natural products with no additives, preservatives or artificial fragrances.

I am pregnant! Can I still make an appointment?

Congratulations! Yes! Sugaring services are safe for women throughout pregnancy.
Please note, you may be more sensitive than normal due to hormonal changes but we
will do our best to keep you as comfortable as possible.

What is your Cancellation policy?

Please contact your local Sugaring NYC for a complete list of cancellation, no-show and
late policies.

What do I need to know for Aftercare?

Pores will be open for about 24 hours after your sugaring service and will be
more susceptible to bacteria. Avoid tanning, hot showers, friction, tight clothing,
exercise/sweat, and open water for 24 hours.
Aftercare is important to maintain results! Exfoliate using a Sugaring NYC
organic scrub 48 hours after treatment. Use circular motions to remove dead skin cells,
bacteria/dirt/build-up every 2-3 days. This helps keep hair growing up and away from
the skin reducing ingrown hairs. Hydrate as needed with Sugaring NYC Healing
Chamomile Oil.

Is there anywhere I cannot sugar?

Just a few; scalp, beard, ears, and nostrils. Everywhere else, we can take care of it!

What other services do you offer?

Lash Lift and Tint – Lifts your natural lashes from root to tip giving you the effect
of using an eyelash curler without actually having to use one! The tint is included to
make the lashes appear darker and longer. Lasts 6-8 weeks (depending on your lash’s
growth cycle).

Brow Lamination – Softens eyebrow hairs and straightens them for fuller and
more manageable brows. Can be bold and fluffy or soft and tamed. Lasts up to 4
weeks.

V-Facial – a facial for your bikini area to reduce ingrown hairs and calm the skin.
Performed immediately after sugaring hair removal. Short on time? Try these add-ons
individually; extractions, chemical peel, jelly mask, and high frequency.

What are the contraindications of Sugaring?

While Sugaring is generally safe, there are a few circumstances/candidates who should
avoid sugaring. Do not sugar if you;
-Have been on Accutane in the last nine months
-Current sunburn or open wounds/sore/rash/cut
-Cosmetic Injectables or permanent makeup in the last six weeks
-Given birth in the last six weeks
-Antibiotics or other medications that cause skin thinning or photo-sensitivity (please
consult with your doctor before your appointment)
-New tattoos or piercings in the last six weeks
– Customers with certain skin conditions like hidradenitis suppurativa and those allergic to sucrose, citric acid.

If you have/know about any pre-existing skin condition – please consult with your primary health care provider before trying Sugaring/Waxing services.

Do you offer Gift Cards?

Of course! Purchase a gift card online for quick and easy shopping or in-store (not
available over the phone). Please note, gift cards are non-refundable, but never expire.

Our sugaring technique extracts the hair in the direction of hair growth. This means less trauma on the hair, less chance of breakage and therefore minimising the chance of ingrown hairs.

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Before & 2 Weeks After
Brazilian Sugaring

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We are ready for you!
Book Your Appointment.

Next you will be given an ability to choose the location nearest to you, time for your appointment, we will ask you if you have any specific Sugarista preference and collect some basic information for your appointment. Booking usually takes less than 3 minutes and your appointment will be guaranteed.
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Customer
Voices

We spend hundreds of hours a year collecting reviews from all different platforms to show you unbiased voices of real Sugaring NYC Customers. Drop a line for us on Google, Yelp and other review platforms.
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I love sugaring, they do a great job, have a great facility, and it’s relatively painless and lasts long! I have sensitive skin and I’m not even red after my appointments! Will definitely be returning.

Rachel R.

From Ithaca, NY
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I went to this location and this may sound strange, but I’m excited to go back!. I had done sugaring before, just not a Brazilian. It was slightly painful since it was my first time and I was extra bushy  but my next session should be smoooooth.

Cynthia S.

From Houston, TX
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Just moved to Chicago and luckily booked Brittany for my first time. She is very friendly and informative of the whole process. I am 8 months pregnant now so imagine the level of sensitivity she deals with for me and each time she’s so patient. She gives you a mirror to check if everything is up to par also and then will fix if she needs to! Great experience at this location !!

Silver S.

From Chicago, IL
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Very conveniently located by my office, so stopped in during my lunch break one day. Very fast service, super clean, and staff was very friendly and made me feel comfortable. Was my first time visiting, and will definitely not be my last.

Patricia J.

From New York, NY
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Found this gem when I was looking for sugaring salons near me. They had a really good combo deal going and I wanted to try it. Booked a sugaring session with Cindy. It’s a beautiful salon with really amazing prices. The waiting room is super clean and spacious, Kaylee, the receptionist was super sweet as well & I was greeted with a new client welcome bag.

Leeandra M.

From North Las Vegas, NV

Theresa
Theresa

15:14 19 Dec 24
Destiny was amazing! This was my first time Sugaring or waxing. She was very patient and explained the process. She made it as painless as possible and always checked on me to make sure everything was fine. She made an uncomfortable situation comfortable. I highly recommend her!
Sydney Pitman
Sydney Pitman

15:13 19 Dec 24
Amazing first experience! The decor was adorable, staff incredibly friendly, and my “Sugarista” Maria was even relatively new and had obviously been trained very very well as it was my first time every having a Brazilian wax and she did an incredible job and answered all my questions. Going back for sure, rebooked immediately.
Deidre Coke
Deidre Coke

15:38 16 Dec 24
It was my first time and Delani helped ease my nerves. I will be going back and asking for her.
Cory L. Baker
Cory L. Baker

15:22 16 Dec 24
Great service. Thank you Sugarista Aliris for you amazing customer service and care. Will be a continued repeat customer!! Top notch.
Cindy Shipman
Cindy Shipman

15:08 14 Dec 24
Shout out to my girl Erin. She is so pleasant to talk to. This was my second visit and she remembered our first conversation and just picked up where we left off. Her on point hair removal skill, gentle and precise. I will be returning regularly.
Marlene Friol
Marlene Friol

19:15 30 Nov 24
Highly recommend Karynn she is amazing sugarista!
Ijeoma Odigwe
Ijeoma Odigwe

23:54 29 Nov 24
I just had a lash lift with Erin and she was truly wonderful! My eyelashes never looked better and Erin was so patient, kind & knowledgeable in explaining the whole process and ensuring that I was comfortable from beginning to end! I will definitely be back! Excellent service!!!
Jesse Ginnis
Jesse Ginnis

03:26 27 Nov 24
Janis did my eyebrows; she was super quick and personable.Stephanie and I spent an hour together because I wanted quite a few things waxed lol. She was great! Very sweet and comforting the whole time. I’d definitely recommend either of the girls in the future.
Chaunelle Joseph
Chaunelle Joseph

18:58 26 Nov 24
Karynne is amazing !! She is so sweet , patient , with efficient . She will ensure you leave feeling amazing . I only trust her and Destiny and leave every time with no hair and no pain .
Robert O'Dell
Robert O’Dell

15:10 26 Nov 24
Destiny did an excellent job.

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